| How
satisfied were you with the on-time
delivery of the equipment? |
|
| How
helpful were our employees in explaining
the use/care of your equipment? |
|
| How
well were your financial responsibilities
explained to you? |
|
| How
well did the equipment work when it
was delivered? |
|
| How
clean was your equipment upon receipt? |
|
| How
well did we explain the patient’s Bill
of Rights to you? |
|
| After
instruction, how comfortable did you
feel in the use of your equipment? |
|
| How
would you measure our overall responsiveness? |
|
| How
did we respond to your phone call during
business hours? |
|
| How
did we respond to your phone call after
business hours? |
|
| |